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Accessibility

Accessibility statement for nlg.nhs.uk

This accessibility statement applies to www.nlg.nhs.uk

This website is run by Northern Lincolnshire and Goole NHS Foundation Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We’ve also made the website text as simple as possible to understand.

How accessible this website is

This website is partially compliant with the WCAG 2.2 guidelines to AA standard.
Accessibility features in which this site is strong include:

1.4.3 Contrast (Minimum)
1.4.12 Text Spacing
2.1.1 Keyboard

However, we know some of the content, pdfs, on the website are not fully accessible.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • Email – [email protected]
  • Write to – Communications Team, New Beacon House, Ridgeway, Scunthorpe, DN17 1BS

We’ll consider your request and get back to you in 5 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Communications team on [email protected] or on 03033 302743.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website’s accessibility

Northern Lincolnshire and Goole NHS Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the WCAG 2.2 guidelines to AA standard.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

PDFs and non-HTML documents

Some PDF documents are not fully accessible. Where possible we are creating a html web page instead of using a PDF. In the case of larger, more complex documents, where this is not possible, but we are legally required to publish (eg board papers) we have taken steps to make them as accessible as possible, including adding titles, setting the primary language, adding alternative text and ensuring the pdfs are tagged. However some older pdfs were created in older software, we do not have the original documents and we have been unable to tag them meaning some are missing text alternatives, and document structure including table headers.

If you require a PDF document in an accessible format such as large print, easy read, audio recording or braille, please email [email protected]

Content that’s not within the scope of the accessibility regulations

PDFs and non-HTML documents

Some of our PDFs and Word documents are essential to providing our services or our discharging our legal duties. For example, we have PDFs with information on how users can access our services, and publish our Trust Board papers and Annual Reports in PDF format.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix the August 2018 finance report.

Preparation of this accessibility statement

This statement was prepared on 5 February 2024.

This website was last tested on 29 January 2024.. The test was carried out by our trusted agency and staff at NLaG.

As our website contains thousands of pages, we selected a sample of pages to test based on average use, volume of traffic, and content type. We tested the following pages as they contain our main features used across the site:

If you require the full accessibility test report, please email [email protected]

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